At 33malaysia, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Your privacy is our priority. Here is how we ensure the personal data of every 33malaysia member remains safe and protected at all times.
All data transmitted between your device and 33malaysia's servers is encrypted using 256-bit SSL — the same security standard used by major Malaysian banks such as Maybank and CIMB.
33malaysia is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is only collected and processed for legitimate purposes and with your consent.
33malaysia has never and will never sell, rent, or trade members' personal data to any third party for their own commercial purposes. Your data belongs to you.
Only 33malaysia staff who genuinely require access to your data in order to perform their authorised duties are permitted to do so. All access is logged and regularly audited.
As a member, you have the right to access, correct, delete, or transfer your personal data at any time. Contact us and we will process your request within 14 business days.
In the event of any security incident involving your data, 33malaysia is committed to notifying you within 72 hours of the incident being detected, in line with industry best practices.
33malaysia collects various types of personal data from our members. Below are the main categories of data we collect and how they are obtained:
1.1 Data You Provide Directly
1.2 Automatically Collected Data
| Data Category | Example | Mandatory/Optional |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad | Mandatory |
| Contact Data | Phone number, email address | Mandatory |
| Financial Data | Bank account details, Touch 'n Go number | Mandatory (for withdrawals) |
| Technical Data | IP address, device type | Automatic |
| Usage Data | Gaming history, transactions | Automatic |
| Cookie Data | Session cookies, preference cookies | Manageable |
33malaysia uses the personal data collected solely for the following purposes:
Data Minimisation Principle: 33malaysia only collects data that is strictly necessary for the purposes stated above. We do not collect sensitive personal data such as your health information, political views, or religious beliefs.
33malaysia does not sell your personal data to any party. However, there are limited circumstances in which your data may be shared with trusted third parties:
Contractual Protection: All third parties who receive 33malaysia member data are required to sign a Data Processing Agreement (DPA) that prohibits them from using that data for any purpose other than those authorised by 33malaysia.
33malaysia makes serious investments in security infrastructure to protect the personal data of our members:
Shared Responsibility: While 33malaysia takes all reasonable security measures, the security of your account also depends on your own actions. Do not share your password, use a strong and unique password, and enable 2FA for maximum protection.
As a 33malaysia member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time:
You have the right to request a copy of the personal data that 33malaysia holds about you. We will provide this information in a readable format within 14 business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request an immediate correction. We will update it within 7 business days.
You may request the deletion of your personal data when it is no longer needed for the purpose it was originally collected, subject to applicable legal record-keeping obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time. We will stop using your data for that purpose as soon as we receive your request.
You have the right to receive the personal data you have provided to us in a machine-readable format (such as CSV or JSON) for transfer to another data controller if you choose.
In certain circumstances — such as when the accuracy of your data is in dispute — you have the right to request that we temporarily restrict the processing of your data until the matter is resolved.
How to Exercise Your Rights: To exercise any of the rights listed above, submit a written request to support@33malaysia.best with the subject line "PDPA Rights Request" along with your account number. We will process your request within 14 business days of receipt.
The 33malaysia platform uses cookies to enhance your experience and ensure the platform functions properly. Below are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the 33malaysia platform. For guidance on managing cookies in popular browsers such as Chrome, Safari, or Firefox, please refer to the relevant browser help documentation.
33malaysia retains your personal data only for as long as necessary for the purposes stated in this policy, or as required under Malaysian law:
Note: A longer retention period may be required in the event of ongoing legal proceedings, regulatory investigations, or unresolved disputes relating to your account.
The 33malaysia platform may contain links to third-party websites or services in certain contexts. Please take note of the following:
The 33malaysia platform is for individuals aged 18 and above only. We do not knowingly collect or process personal data from anyone under the age of 18.
33malaysia reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform services:
For any enquiries, concerns, or requests relating to this Privacy Policy or the protection of your personal data at 33malaysia, please get in touch with us:
Complaints to the Authorities: If you are not satisfied with our response to your privacy request or complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital Malaysia.
When you register with 33malaysia and begin using our platform, you are entrusting us with your personal information. That trust is not something we take lightly. This Privacy Policy is more than a legal formality — it is our commitment to you about how your personal data will be treated for as long as you remain a 33malaysia member.
Malaysia's Personal Data Protection Act 2010 (PDPA) governs how companies collect and use the personal data of Malaysians. 33malaysia doesn't just comply with the PDPA — we strive to go beyond its minimum requirements. We believe that protecting our members' privacy is the foundation of trust, and trust is the foundation of everything we build at 33malaysia.
It is a fair question — and the honest answer is this: we require certain personal data to operate the platform safely and fairly. Without your name and phone number, we cannot create a secure account for you. Without your bank account details or digital wallet information such as Touch 'n Go or DuitNow, we cannot send your winnings to the right person. Without transaction data, we cannot fulfil our legal obligations relating to anti-money laundering (AML) regulations imposed on platform operators like us.
That said, 33malaysia operates on a "minimum data" principle — we only collect what is genuinely necessary, not what might simply be useful. We will not ask for your passport number unless your account requires additional verification. We do not collect information about your health, income, or marital status. Every piece of data we collect has a clear and legitimate purpose.
Data security at 33malaysia is an ongoing investment, not a one-off project. Our technology team ensures that all data transmitted between your phone or computer and 33malaysia's servers is encrypted using 256-bit SSL — the same technology that protects your online banking transactions on Maybank2u or CIMB Clicks. This means that even if someone were to intercept data in transit, it would be completely unreadable without the correct encryption key.
Within our systems, your password is never stored in a readable form — it is saved as a cryptographic hash that cannot be reversed to reveal the original password, even by 33malaysia staff. This means if you forget your password, we cannot retrieve it for you — you will need to reset it. This is an intentional security design built to protect you.
Many people are unaware that under Malaysia's PDPA, they hold legal rights over their personal data held by companies. At 33malaysia, we make it easy for you to exercise those rights. You may request a copy of all data we hold about you. You may request a correction if any data is inaccurate. You may request deletion of your data when your account is closed, subject to statutory retention periods.
Exercising any of these rights does not require you to go through a complicated process. Simply send an email to support@33malaysia.best clearly stating what you are requesting. Our team will process your request within 14 business days. If you are not satisfied with our response, you have the right to file a complaint with Malaysia's Department of Personal Data Protection (JPDP).
The data protection landscape is constantly evolving — new laws are enacted, cybersecurity threats grow more sophisticated, and user expectations continue to rise. 33malaysia is committed to keeping our privacy practices up to date in step with these changes. When material changes are made to this Privacy Policy, we will notify you clearly and provide sufficient time for you to understand the changes before they take effect.
The trust of over 840,000 33malaysia members is our most valuable asset. Protecting your data privacy is how we honour that trust every single day. If you have any questions or concerns about your data privacy at 33malaysia, don't hesitate to reach out — we're always here to listen and help.
Register for free today and enjoy over 500 game options with the peace of mind that your personal data is always protected by 33malaysia to the highest standards.
Platform for users aged 18 and above · PDPA 2010 compliant · support@33malaysia.best
Online entertainment at 33malaysia is purely for fun and should never be treated as a source of income. Never bet with money you cannot afford to lose. Set your limits and stick to them.
If you need help with gambling-related habits, please contact Talian Kasih 15999 or visit the page Responsible Gaming us. For privacy enquiries: support@33malaysia.best.